Free shipping on all orders
TERMS & CONDITIONS
CUSTOMER CARE
At Vyelle Store, your satisfaction is our priority. We are committed to providing a smooth, reliable, and enjoyable shopping experience from the moment you visit our store to the moment your order arrives.
How Can We Help?
Our Customer Care team is here to assist you with any questions or concerns you may have. Whether you need help choosing a product, have a question about your order, need assistance with shipping, or require support with a return or exchange, we are happy to help.
Orders & Shipping
If you have questions about your order, including order status, delivery times, or tracking information, please contact our Customer Care team. We will do our best to provide you with clear and accurate information and keep you updated throughout the process.
Returns & Exchanges
We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please refer to our Return & Exchange Policy for information about eligibility, timeframes, and how to request a return or exchange.
Contact Us
Have a question or need assistance? Our team is always ready to help.
Please contact us through our official customer support channels and include your order number whenever possible so we can assist you more efficiently.
We value every customer and are committed to providing attentive, respectful, and reliable service. Your trust means everything to us, and we are here to make your experience with Vyelle Store as easy and enjoyable as possible.
PRIVACY & SAFETY
At Vyelle Store, we value your privacy and are committed to protecting the personal information you provide when using our website. We collect only the information necessary to process your orders, provide customer support, improve our services, and offer you a safe and reliable shopping experience.
Information We Collect
When you place an order or contact us, we may collect information such as your name, email address, shipping address, contact information, and order details. Payment information is handled securely through trusted third-party payment providers, and we do not store your complete payment card details on our systems.
How We Use Your Information
Your information may be used to process and deliver your orders, provide order updates, respond to customer service requests, process returns or exchanges, and improve our products and services. We may also contact you regarding your order or important information related to your account or purchase.
Payment & Security
We use secure third-party payment providers to process transactions and help protect your payment information. Appropriate security measures are used to help prevent unauthorized access, loss, misuse, or disclosure of your personal information.
Your Privacy
We respect your personal information and do not sell or rent your personal data to third parties. Information may only be shared with trusted service providers when necessary to complete your order or provide essential services, such as payment processing, shipping, and website functionality.
Contact Us
If you have any questions about how your information is collected, used, or protected, or if you have any privacy concerns, please contact our Customer Care team. We are committed to handling your information responsibly and maintaining your trust every step of the way.
WHOLESALE INQUIRIES
Interested in carrying Vyelle Store products in your retail business? We are always open to working with retailers, boutiques, beauty stores, and other businesses interested in offering our products to their customers.
Partner With Us
Our wholesale program is designed to make it simple for businesses to discover and order our products. Whether you are an established retailer or a growing business, we would be happy to discuss potential opportunities and find the best way to work together.
Wholesale partners may have access to special pricing and ordering options, depending on order volume and availability.
How to Get Started
If you are interested in becoming a wholesale partner, please contact our team with information about your business, the products you are interested in, and your estimated order volume.
Our team will review your inquiry and get back to you with more information about availability, pricing, minimum order quantities, and next steps.
We look forward to building long-lasting partnerships and bringing Vyelle Store products to more customers around the world.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments